5. Are Associates permitted to travel for business or for personal reasons?
All business travel, domestic and international is currently prohibited. In this context, business travel entails traveling outside what may be reasonably considered as your “home base”. For example, an Associate working in our NJ office will have undertaken domestic business travel if they visit a Client in New York, NY.
International personal travel is strongly discouraged and if an emergency necessitates, Associates are required to obtain email approval from their Task Force Leader before going on their trip and self-quarantine themselves upon their return.
With COVID-19 spreading rapidly, it is not safe to travel, either domestic or international. Every one of us is already aware that travel by air is significantly risky. Unfortunately, we may think shorter distance travel by bus or train is safer. However, the risks are equally high as you can see with authorities advising against using mass transit such as metro, train or bus. Traveling a short distance by personal vehicle may also sound safe, but if you are visiting a crowded place such as a place of worship or a playground, you are still at risk of exposure. There may be some emergency that requires you to go out. If you do, please take all the necessary precautions. Stay clear of cities and locations that are experiencing community spread.
6. Am I the only one receiving phishing scam emails and text messages?
Sadly, there are people who are taking advantage of emergencies such as this one and trying to scam people using phishing emails and text messages. They are masquerading as credit card companies and other brands. There have been several reports from our Associates who have received phishing scam emails and text messages from either our HR or IT support or our CEO or our other leaders. Please be very vigilant and do NOT click on any link or respond or take any actions without verifying the authenticity diligently.
7. How is ValueMomentum monitoring COVID-19?
ValueMomentum has appointed a Task Force to deal with this incident. The aim of the Task Force is to minimize the spread of COVID-19 within our community, minimize its spreading in our communities and our clients’ and minimize disruption of our service to our Clients and our work. They have the full support of our Company Board to take any action and make any decision necessary to achieve this.
The Task Force is meeting daily to discuss ValueMomentum’s approach to the outbreak and to lead communications and coordination of all matters with our Associates, Clients, Partners and Vendors. The Task Force Leaders include an overall coordinator in the US, an overall coordinator in India and identified location-specific leaders. Task Force Leaders will be point persons to coordinate any required Company measures and to address any concerns or events that may occur.
8. Can an Associate work from home to minimize the possibility of being infected?
The Task Force is monitoring updates and guidelines from CDC. The Task Force is also making necessary arrangements to enable Associates to work from home, if such a need arises or to comply with local government guidelines. Currently, each Task Force Leader is coordinating with Associates under their purview and with Client Task Force counterparts, to determine where Associates should work from. If your Task Force Leader informs you that you should be prepared to work from home or if a decision has been made for you to work from home, Associates are required to comply with such guidelines. In the interim, if you have a unique concern, please contact your Task Force Leader to determine the appropriate course of action.
9. What should I do if someone in my community or in my family has been diagnosed with COVID-19 or is undergoing tests because they suspect that they may have contracted COVID-19?
If an Associate’s family member or someone they are in close proximity to, is sick or shows symptoms of fever, acute respiratory illness or any other related symptoms, the Associate should work from home and/or care for their family member. Please immediately inform your Task Force Leader of such a situation. ValueMomentum will not consider this time as leave and the sick days will not get deducted from your paid time off.
10. If I have to take time off because I or a family member is sick or has contracted the virus, or I have to work from home because I have to self-quarantine, will this time be considered as sick leave?
The Company will not consider the above situations as leave, and the sick days will not get deducted from your paid time off.