Customers, agents and employees expect to engage digitally with their insurers as they do of all their service providers. To successfully achieve this, insurers have no choice but to embark on a Digital Transformation journey. Panelists from Novarica, Erie Insurance & ValueMomentum share perspectives on the drivers for digital transformation and rich insights into Erie Insurance’s digital journey.
Key points addressed in the session are:
- Better understand how/why to put your digital strategy and plan in play sooner versus later
- Learn how to operationalize digital practices with a short and long-term roadmap
- Gain rich and practical insights on managing the initiative for long term success
